We at Quail Surgical & Pain Management Center strive to provide the best quality care possible. Every patient that enters the surgery center receives a patient satisfaction survey to fill out at their convenience that provides us with valuable information about the care they received during their visit to the surgery center. Below is just a small sample of the feedback we received from our patients and their family.

-          “I have nothing but great, great things to say; the process was quick!  Everyone I talked to and saw there were all amazingly nice and caring!  The Anesthesiologist was the best and all the nurses were so kind and helpful.  I would recommend this surgery center to everyone I know, I was 100% comfortable the entire time I was there!”

-          “I felt very safe and relaxed, everyone told me what was going on and everyone was so nice.  It seemed quick and painless.”

-          “Everyone was so happy and friendly.  They made me laugh and I less stressed because of the open atmosphere.”

-          The Nurses before and after surgery were terrific.  I was impressed how efficient The Quail Surgery Center was.”

-          “Thanks for the Sterling Service!  Excellence at its finest!

-          “Everyone explained all procedures in detail.  Everyone was pleasant and answered questions fully and kindly.”

-          “Very professional.  Prompt service.  Staff was great!  I felt very secure in choosing Quail Surgical.  Thanks to all.”

-          “The staff, they make you feel very comfortable and they don’t make you feel like they are in a hurry to get you out of there and on the next.”

-          “I was very pleased with entire process.”

-          “The staff made me very comfortable and I felt reassured that these were competent, caring people who would give me excellent care, especially when I was under anesthesia.  Surgery is stressful but you made it far less so!”

-          “From the receptionist to the discharge nurse everybody there made me feel so comfortable and well taken care of.  Thank you all so much.”

-          “Friendly staff & their ability to answer my questions.”

-          “Everything and bilingual services very friendly.”

-          “The professional environment & cleanliness of the facility.  The personal care I received.”

-          “Very professional and courteous staff.  Obvious mutual respect and dignity of all the staff is very impressive.”  “I am 62 years old do I’ve had some experiences over the years and this is absolutely the finest staff and best experience off my life.”

-          “I have been to the facility several times and every time I feel like I am the only patient in on that say and the staff is only there for me.  Aside from the pain always associated with my reason for being there, it is a wonderful and caring experience.”

-          “The friendliness of staff.  Being taken into a separate room before and after rather than walking straight into the surgery room.  Getting a drink and being able to relax after in the recovery room.”

-          “Everyone was great from the time I came in until I left. Thank you.”

-          “Upbeat, enthusiastic and professional staff with good sense of Humor.”

-          “Everything….  I love to come here where the employee’s are happy and know there job.”

-          “Excellent care provided by doctor and nursing staff.”

-          “The staff is friendly and informative, no problem with either experience.  Also it’s so nice to get a follow up phone call the next day.”

-          “The receptionist was very friendly and professional.  The nurse that put my IV did excellent she was truly concerned about me being in pain.  She offered me a warm blanket and pillow to put under my legs, that was great.”

-          “The entire procedure went according to schedule.  A midst a quiet relaxed atmosphere.”

-          “The nursing staff was very courteous and caring.  They went out of their way to make sure I was comfortable and relaxed.”

-          “Everything, it was excellent overall.”

-          “Everyone was so kind and attentive, making sure I was comfortable and understood the procedure.”

-          “All the personnel were very polite and helpful.”

-          “All the employees were very kind and knowledgeable.  They made me and the other patients feel at ease.  It was so efficient from checking to the actual procedure and the calls from the billing dept. to explain what my actual cost would be.”

-          “Nurses were nice.”